Comparison of online payment systems for online shops

Choosing an online payment system is not the easiest task and requires a clear definition of your needs and expectations. What should you consider when choosing a payment gateway? What should you pay attention to in order to avoid problems and ensure not only the security of the transaction itself, but also quick access to the money earned from the sale?

Firstly, the online payment system that we make available to buyers in our online store should be tailored to the needs of our target group. Here, it is essential to know the preferences of our customers – it is worth considering, among other things, the age of buyers and the type of products we offer.

There is one universal solution that will appeal to most online shop customers – virtually every online payment system available offers the option of fast transfers, which make shopping much easier for both busy people and those who do not like SMS payments and do not have a debit/credit card.

In the comparison below, we focused on the most important criteria for payment systems: payment methods, advantages of the system itself, transaction processing time, costs of withdrawals from the temporary account, and the possibility of using the system by individuals.

The comparison covers the four most popular online payment systems, including PayU, Transferuj.pl, DotPay, SIX Payment Services and Przelewy 24.

PayU

An online payment system well known to all sellers and buyers on the Allegro platform. For the first 3 months, sellers can take advantage of a 0% commission for transactions with a total value of up to PLN 50,000.

Advantages:

• Quick registration and the option to activate payments on the same day
• Ease of use
• The system offers many payment methods, including express ePrzelewy transfers, VISA, VISA Electron, MasterCard and Maestro card payments, as well as PayU instalments with 0% commission throughout the entire credit period and online handling of all formalities
• Automatic completion of payment forms
• Quick and easy integration with Allegro, PrestaShop, OpenCart, and more
• Possibility to withdraw funds accumulated in the temporary account on the next working day after the payment is credited
• No minimum withdrawal amount
• Easy-to-use Management Panel that facilitates transaction management
• High security standards and data encryption
• Free withdrawals from your account

Disadvantages:

• The PayU system is not intended for individuals. Another disadvantage is the lack of a predetermined price list, which is prepared for each customer individually.

What do customers think about PayU?

In this case, positive opinions about the operation of this payment system prevail, but sometimes we encounter reported problems with prolonged payment processing times and long waits for the transfer of accumulated funds. High commissions are also among the disadvantages – the data is presented in a comparison table at the end of the article.

And the advantages?

• Both sellers and buyers who use this online system appreciate, above all, the speed of payment to their account, which allows them to proceed with the order immediately.
• A system tailored to the needs of businesses and individuals
• Ease of use
• Many payment methods, including e-Transfer and e-Przelew, card payment, QR code payment, group payments, eHat.me, IKO, mPay and PeoPay mobile payments, POS terminal, PayPal
• Automatically completed online bank transfer form
• Support for multiple payment cards, including Elavon, VISA, VISA Electron, MasterCard, Maestro
• Simplified semi-automatic transfer system
• Integration with most e-commerce platforms
• BLIK payment
• E-wallet option

DotPay

DotPay is a payment system with a long history and a number of regular customers. In terms of functionality and available payment methods, it does not differ much from the other systems analysed: fees and commissions depend on several factors, including the company’s turnover, and the price list is prepared individually for each customer.

Advantages

• The system allows you to use many forms of payment, including Visa, Visa Electron, MasterCard, Maestro, mobile payments, fast transfers and instalment payments.
• Ease of use
• High functionality and the ability to integrate with many e-commerce platforms.
• Efficient customer service
• Free withdrawals from the temporary account with no minimum amount
• Transfers can be made at any time
• Automatic and semi-automatic bank transfers depending on the buyer’s choice of bank
• E-wallet option
• High level of security

Disadvantages

• Need to contact a consultant to find out the costs of using the system
• Quite high commission

What do customers think about DotPay?

There are more negative opinions about DotPay than about other systems. However, it is worth noting that those published online are not always up to date, and the system improves its functionality year on year. The biggest complaints are the long payout times and the lack of clear transaction statements. You can find information about commissions in the table at the end.

SIX Payment Services

SIX Payment Services is another company offering comprehensive online payment solutions. In this case, the services are also tailored to the individual needs of customers, and their scope is similar to that of the competition. As a provider of payment solutions for online shops, SIX does not have a fixed price list, and its offer is prepared directly for each specific customer.

Advantages:

• Clear and easy-to-use user interface;
• Transaction security;
• Acceptance of all credit and debit cards;
• Possibility to use a virtual cash register;
• Individual selection of services tailored to customer needs;
• A wide range of mobile payment options;
• Possibility to combine online and offline services and use multi-channel sales options;
• Efficient technical support and full control over the entire transaction process;
• Offer covering all known payment methods;
• Support for multiple channels and markets;
• Real-time payment processing;

Disadvantages:

• No possibility to check the estimated costs of using the service without first requesting a quote.

What do customers think about SIX?

Customers using SIX’s services praise above all the wide range of services, fast transfers and the option of multi-channel sales. What can be both an advantage and a disadvantage is that the price list is available after ordering the service and is determined individually according to the needs of each customer.

Przelewy24

Its long history has allowed it to gain a number of regular customers among sellers and buyers. In this case, it is worth praising the simplicity of use and the possibility of adapting the functionality to user preferences. The system, like its predecessors, offers a temporary account from which the seller then orders the withdrawal of the accumulated funds.

Advantages:

• Ease of use and functionality
• Services for individuals and companies
• Possibility of immediate withdrawal of accumulated funds
• Dedicated Facebook applications
• E-wallet option
• 215 automatically supported banks, 211 banks supported via PBL and 4 e-transfers
• DDC service that allows you to earn money on card payments
• Mobile applications tailored to each operating system
• Installment systems
• Access to multiple payment methods, including BLIK, MasterPass, and VISA, MasterCard, Diners Club, JCB, PolCard, and other credit and debit cards in 50 currencies
• Express payment processing
• Quick integration and implementation
• Support during implementation and access to customer service 365 days a year
• Free withdrawals from your account with no minimum amount
• High transaction security

Disadvantages

• It is difficult to find any disadvantages of the Przelewy24 payment system. An approximate price list is available on the website. The commissions are not too high, and the system itself ensures transaction security.

Customer reviews:

Thorough searches on internet forums have not revealed any worrying news about the operation of the Przelewy24 system in recent times.

SecurionPay

SecurionPay is a payment gateway recommended mainly for those who are looking to increase conversion rates on sales websites and improve cross-selling. And because we want our customers to be satisfied and profitable when working with us, we have joined the SecurionPay affiliate programme.
Advantages:

• Fast cash flow – one-click payment and the option to remember the user and card details
• Intuitive and easy to use – ensuring the satisfaction of your online shop’s customers
• Minimal effort required – only the necessary number of clicks and forms not only increases user convenience, but also reduces the shopping cart abandonment rate
• High configurability – this allows you to fully customise the payment form, choose one-click payments or traditional checkout.
• High payment security – SecurionPay is equipped with various security features to protect users from hackers and other forms of online fraud.
• Sales support system – it has the option of offering promotions immediately after a transaction is completed.

You can read about other system features here: https://securionpay.pl/funkcjonalnosci/

Disadvantages?

Slightly higher rates compared to the previously discussed systems.

Conclusions

The choice of an online payment system depends on individual needs and the amount that can be spent monthly on online transfer services. However, it cannot be denied that each of the above systems has significantly more advantages than disadvantages, and their functionality does not differ much from one another. It is also worth remembering that customer reviews found on the Internet cannot be used as a guide when making a choice, as they are often out of date, and any problems with the functioning of the systems are rather isolated cases.
Commissions: data in the table below

	PayU	Transferuj.pl	Przelewy24	DotPay	SecurionPay
Registration or activation fee	standard PLN 199	PLN 10	PLN 1.50	PLN 10	PLN 0 (for High Risk customers, Visa and MasterCard impose their own annual fee of EUR 500)
Number of free withdrawals from the account per month	No limit	4 free withdrawals; each additional withdrawal PLN 2	No limit	No limit	Not applicable. SecurionPay is not a “wallet”, so money from transactions goes to a bank account and is withdrawn
Withdrawal from a temporary account	0 PLN	0 PLN	0 PLN	0 PLN	Not applicable
Fee for refunding funds to the buyer’s account	0 PLN + transaction commission fee	0.90	0 PLN + transaction commission fee	0 PLN	refund – 0.35 EUR, chargeback – 25 EUR
Commission for e-transfer	standard 2.2% – 2.5% + fixed fee PLN 0.30-PLN 0.35 (up to PLN 50,000 and above PLN 50,000 monthly turnover)	2,50%	1,8% -2,0%	2,2 -3,9%	SecurionPay only processes cards
Commission for e-transfers	standard 2.2% – 2.5% + fixed fee PLN 0.30-PLN 0.35 (up to PLN 50,000 and above PLN 50,000 monthly turnover)	1,9% – 2,5%	1,50%	2,2 -3,9%	SecurionPay only processes cards
Card payment commission	standard 2.2%–2.5% + fixed fee PLN 0.30–PLN 0.35 (up to PLN 50,000 and above PLN 50,000 monthly turnover)	1,9% – 2,5%	1,50%	2,2 -3,9%	2.95% + 0.25 EUR (the rate may vary depending on the business model)

When making our comparison, we used the information available on the websites of the individual systems, which is why the comparison does not include promotional offers and is based only on publicly available and basic data. In order to find out the exact costs of using the systems and the amount of commission and costs of using individual services, we recommend that you contact us directly. As an agency, we can offer our clients much more favourable terms.